Two cars will be located in parking lot B9 across from the Recreation and Wellness Center, while the other two vehicles will be located in parking lot H4 near the Visual Arts Building. “In addition, car sharing helps us lower our community’s carbon footprint and impact on the environment.”įour vehicles will be available, including two hybrid Honda Insights and two MAZDA3’s. “We are continuously seeking ways to improve campus life, and by bringing Zipcar to campus we are able to provide more options for safe, reliable and low-cost transportation to students and the community,” said Kris Singh, director of UCF Parking & Transportation Services. Gas, insurance, reserved parking spots, up to 180 miles of driving per day and roadside assistance are included in the hourly and daily rates. Rates on all Zipcars start as low as $8 per hour and $66 per day. Members can reserve cars for as little as an hour or for multiple days. UCF members pay a $35 annual fee to participate in the program. The cost-effective and convenient transportation option is now available 24-hours a day, seven days a week to all students, faculty and staff members ages 18 and older. A middle class 25 year old who lives downtown without a car and has nearly perfect credit.Today the University of Central Florida is launching a new partnership with Zipcar Inc., the world’s leading car-sharing network, to offer a Zipcar car-sharing program on campus. The only thing I can come up with is that the monthly fee didn't get charged correctly in the process of closing my original account or something went wrong with the car locking issue on the first rental, and neither of those were my fault. At this point, I am FUMING because I paid every bill from the original rental 8 months ago, did not damage their car, and it seems incredibly fishy that they conveniently told me this after two weeks and 3+ hours of filtering through their customer service groups.
ZIPCAR ORLANDO LICENSE
This time they sent me a generic email saying that my license was blocked due to either "delinquent on membership fees, closed for viability (late returns, violations, damages, etc.), failure to agree with the terms and agreements, or failure to pay the application fee. So, she referred me back to the specialized group that could only be contacted via email.
ZIPCAR ORLANDO HOW TO
So I called a third time and talked to another representative on the phone who said she did not know how to help. I went ahead and tried to do so, but I was not approved again. Again, the representative was polite but clearly did not know how to help me and simply told me to go ahead and create a new account. Then I got an email back from a new customer service person saying the issue was that my account was locked so they had deleted my original account and needed me to create a completely new account and pay another fee. I tried to say I did not feel comfortable sending this over email, but I eventually caved against my better judgement. So he told me that the only way to activate my account was to send a pictures of all my personal documents (license, passport, etc.) OVER EMAIL and that this was the only way to reactivate my account. The representative was friendly but clearly wasn't trained to help with IT related issues. Then I called their general help phone number. So I did, but their website simply did not work and would not allow me to click the "finish application button". The first person told me to add my credit card information to my account. I talked to five different people who all told me something different over a two week period. So, I reached out to their help desk, which is when the bulk of the issues occurred. I independently searched their eligibility requirements, and I met the criteria because I paid on time, did not damage the car I rented, have not been in any accidents, and have a valid driver's license. However, their online system would not approve my license and did not tell me why. This month, I thought that I would give them a second chance because it sounded more convenient than picking up a car at an agency.
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